Effective Date: October 1, 2026

These Terms and Conditions govern the use of the website located at centraltexashearingcenter.com and the SMS messaging services provided by Ross Audiology.

SMS Messaging Program

By opting into our SMS messaging service, you agree to receive text messages from Central Texas Hearing Center regarding:

Appointment Reminders
Customer Care and Support
Feedback Requests
Office Notifications

Types of Messages

Appointment Reminders
Messages regarding upcoming or scheduled appointments.

Customer Care and Support
Two-way conversations regarding questions, support requests, and patient assistance.

Feedback Requests
Requests for reviews, surveys, or feedback regarding your experience.

Office Notifications
Important office updates, including changes to office hours, closures, scheduling changes, and other administrative notices.

Message Frequency

Messages will be sent periodically based on your appointments and interactions with our office.

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for information regarding messaging fees and charges.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at:

centraltexashearingcenter.com/privacy-policy

to understand how we collect, use, and protect your information.

HELP Instructions

For assistance, reply HELP to any text message from Ross Audiology or contact us at:

Phone: (737) 259-7972

STOP Instructions

To opt out of SMS communications, reply STOP to any text message from Ross Audiology.

You will receive a final confirmation message, and no further messages will be sent unless you opt in again.

Consent

By opting into SMS communications from Ross Audiology, you acknowledge and agree to these Terms and Conditions.

Website Use

By accessing and using this website, you agree to use it only for lawful purposes. You agree not to misuse, interfere with, or attempt to gain unauthorized access to any portion of the website.

Intellectual Property

All content, logos, text, graphics, images, and materials on this website are the property of Ross Audiology and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Ross Audiology shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or SMS messaging services.

Contact Information

Austin Office
3202 W. Anderson Lane
Suite 208
Austin, TX 78757

Lakeway Office
1927 Lohman’s Crossing Road
Suite 203
Lakeway, TX 78734

San Marcos
1320 Wonder World Drive
Suite 107
San Marcos, TX 78666

Last Updated: October 1, 2026